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Technical Questions

For technical questions on available carriers, please contact Client Support at ClientSupportTechServices@pb.com.

If you have questions about other Pitney Bowes products, please visit Pitney Bowes Support. Provide the following information, as applicable:

• Business name
• Detailed description of your question or issue
• Exact text of any error messages
• The request and response, including headers
• Any log-based metrics, such as timestamps for requests and responses
• Any affected transaction IDs
• Any additional information

USPS Postage Account Questions

For questions on USPS postage accounts, contact PaymentsAPISupport@pb.com or call +1 855 393-8874. Provide the following information:

• Detailed description of the question or issue.
• Account number, if applicable.

Sales Questions

For questions on sales, please contact ShippingAPIBusinessDevelopment@pb.com.