For technical questions on available carriers, please contact Client Support at ClientSupportTechServices@pb.com.
If you have questions about other Pitney Bowes products, please visit Pitney Bowes Support. Provide the following information, as applicable:
Business name
Detailed description of your question or issue
Exact text of any error messages
The request and response, including headers
Any log-based metrics, such as timestamps for requests and responses
Any affected transaction IDs
Any additional information
For questions on USPS postage accounts, Open Support case here: https://www.pitneybowes.com/us/support/contact-us.html or call +1 844-256-6444. Provide the following information:
Detailed description of the question or issue.
Account number, if applicable.
For questions on sales, please contact ShippingAPIBusinessDevelopment@pb.com.