Dashlink is DoorDash's parcel delivery solution. Its network moves packages through regional sorting facilities and middle-mile transportation before final delivery to recipients, providing a parcel-focused alternative to DoorDash's on-demand delivery model.
To onboard a Dashlink carrier account, the following pre-requisite is required:
- User credentials
DASHLINK supports:
- US domestic shipments
- Rate and Rate-Shopping supported
- Void/cancel supported
- Label reprint supported (up to 8 times within 24 hours)
- Refund window supported (up to 720 hours / 30 days)
- Tracking
Limitations:
- International shipments not supported
- Multipiece shipment not supported
- Returns not supported
- Pickup not supported
- Customs for domestic shipments not supported
- Postpay not supported
- Invoice logo and signature not supported
- QR code and barcode not supported
- Hazmat shipments not supported
The APIs integrate with INTELCOM through the following operations:
| Operations | Method | Resource Path |
|---|---|---|
| Retrieve Country List | GET | /api/v1/countries |
| Get Carrier Account | GET | /api/v1/carrierAccounts |
| Get Services | GET | /api/v1/services |
| Get Carrier Account | GET | /api/v1/carrierAccounts |
| Get Parcel Types | GET | /api/v1/parcelTypes |
| Rate a Parcel | POST | /api/v2/rates |
| Create a Shipping Label | POST | /api/v2/shipments |
| Reprint a Label | POST | /api/v2/shipments/reprint |
| Void a Label | POST | /api/v2/shipments/cancel |
Metadata provides information about Dashlink carrier services, including origin and destination countries, supported carrier services, supported package types, and supported special services. When metadata is available, users can select origin and destination countries from the dropdown menus to view the relevant metadata.