{"templateId":"markdown","sharedDataIds":{"sidebar":"sidebar-sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":[]},"type":"markdown"},"seo":{"title":"Tracking Event Webhook Payload","description":"itney Bowes Shipping API, developers can integrate features such as comparing shipping rates from multiple carriers, creating and purchasing shipping labels, tracking packages, scheduling pickups, managing returns, and accessing other shipping features. These APIs also offers a variety of shipping services, including international shipping and multi-carrier rate shopping, which allows developers to choose the best carrier and rate for each shipment.","llmstxt":{"hide":false,"sections":[{"title":"Table of contents","includeFiles":["**/*"],"excludeFiles":[]}],"excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"tracking-event-webhook-payload","__idx":0},"children":["Tracking Event Webhook Payload"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["When you subscribe to tracking events, Pitney Bowes sends a JSON payload to your configured webhook endpoint each time a carrier provides a status update for a shipment. This page describes the payload structure and shows sample payloads for supported carriers."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["For details on subscribing to tracking events, see the ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/openapi/tracking/tracking/subscribeshipmenttrackingdetails"},"children":["Subscribe Tracking Details API"]},"."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"sample-payloads","__idx":1},"children":["Sample Payloads"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["UPS Sample Payload"]}]},{"$$mdtype":"Tag","name":"CodeBlock","attributes":{"data-language":"json","header":{"controls":{"copy":{}}},"source":"{\n  \"carrier\": \"UPS\",\n  \"carrierEventCode\": \"M\",\n  \"carrierEventDescription\": \"Shipper created a label, UPS has not received the package yet.\",\n  \"deliveryDate\": \"\",\n  \"deliveryTime\": \"\",\n  \"destinationAddress\": {\n    \"city\": \"Beverly Hills\",\n    \"country\": \"US\",\n    \"description\": \"\",\n    \"postalCode\": \"90210-4877\",\n    \"stateOrProvince\": \"CA\"\n  },\n  \"estimatedDeliveryDate\": null,\n  \"estimatedDeliveryTime\": null,\n  \"eventCode\": \"PSR\",\n  \"eventDate\": \"2025-08-08\",\n  \"eventDescription\": \"Tracking details uploaded\",\n  \"eventLocation\": {\n    \"city\": \"\",\n    \"country\": \"US\",\n    \"description\": \"\",\n    \"postalCode\": \"\",\n    \"stateOrProvince\": \"\"\n  },\n  \"eventTime\": \"13:22:16\",\n  \"packageStatus\": \"Manifest\",\n  \"serviceCode\": \"518\",\n  \"serviceName\": \"UPS Ground\",\n  \"trackingNumber\": \"1ZJ4656E0320200543\"\n}\n","lang":"json"},"children":[]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["USPS Sample Payload"]}]},{"$$mdtype":"Tag","name":"CodeBlock","attributes":{"data-language":"json","header":{"controls":{"copy":{}}},"source":"{\n  \"carrier\": \"USPS\",\n  \"carrierEventCode\": \"GX\",\n  \"carrierEventDescription\": \"Shipping Label Created, USPS Awaiting Item\",\n  \"deliveryDate\": \"\",\n  \"deliveryTime\": \"\",\n  \"destinationAddress\": {\n    \"city\": \"Shelton\",\n    \"country\": \"US\",\n    \"description\": \"\",\n    \"postalCode\": \"06484-4301\",\n    \"stateOrProvince\": \"CT\"\n  },\n  \"estimatedDeliveryDate\": null,\n  \"estimatedDeliveryTime\": null,\n  \"eventCode\": \"PSR\",\n  \"eventDate\": \"2025-08-08\",\n  \"eventDescription\": \"Tracking details uploaded\",\n  \"eventLocation\": {\n    \"city\": \"BROOKLYN\",\n    \"country\": \"\",\n    \"description\": \"\",\n    \"postalCode\": \"11201\",\n    \"stateOrProvince\": \"NY\"\n  },\n  \"eventTime\": \"14:31:00\",\n  \"packageStatus\": \"Manifest\",\n  \"serviceCode\": \"001\",\n  \"serviceName\": \"USPS Ground Advantage\",\n  \"trackingNumber\": \"9400140105156006332686\"\n}\n","lang":"json"},"children":[]}]},"headings":[{"value":"Tracking Event Webhook Payload","id":"tracking-event-webhook-payload","depth":1},{"value":"Sample Payloads","id":"sample-payloads","depth":2}],"frontmatter":{"title":"Tracking Event Webhook Payload","seo":{"title":"Tracking Event Webhook Payload"}},"lastModified":"2026-06-24T09:51:54.000Z","pagePropGetterError":{"message":"","name":""}},"slug":"/docs/webhook/webhookeventpayloads","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}