# Shipment: Single Parcel and Multi-Parcel Support

## Overview

The Create Shipment API has been enhanced to support both the existing single-parcel request structure and a new `parcels`-based request structure. This enhancement is introduced to preserve backward compatibility for existing integrations while enabling a more flexible and scalable request model for new implementations.

Until now, Create Shipment supported parcel data using the root-level `parcel` and `parcelType` fields. With this enhancement, the API also supports a new `parcels` array structure. This new structure can be used for creating a shipment with a single parcel as well as a shipment with multiple parcels.

As a result, the API now supports three valid request patterns for domestic shipment creation:

1. the existing single-parcel structure using `parcel` and `parcelType`
2. the new single-parcel structure using the `parcels` array with one parcel
3. the new multi-parcel structure using the `parcels` array with multiple parcels


This approach allows existing users to continue using their current request format without change, while giving new users a single extensible structure for both single-parcel and multi-parcel shipment creation.

## What is supported now

The Rate Shipment and Create Shipment APIs now support the following request structures.

### Existing structure

The existing request format continues to support shipment creation using the following fields at the root level:

- `parcel`
- `parcelType`


This is the legacy single-parcel structure.

### New structure

The new request format supports shipment creation using:

- `parcels`


The `parcels` field is an array. Each item in the array represents one parcel entry and contains:

- `parcel`
- `parcelType`
- `specialServices` - optional
- `references` - optional
- `items` - optional (either pass the object or previously defined `customsProductId`)
> Read: How to create [Customs Product Identifier](/openapi/customproduct/customs-product/addcustomsproduct)


```JSON
"items": 
 [
    {
        "itemId": "sku1",
        "description": "Book",
        "hSTariffCode": "490191",
        "originCountryCode": "US",
        "originStateProvince": "TX",
        "quantity": 2,
        "unitPrice": 10,
        "weightUnit": "GM",
        "weight": 80,
        "orderNumber": "22"
    },
    {
        "customsProductId": "cp00000922010"
    }
  ]
```

This means the same `parcels` array can now be used in the following ways:

- to create a shipment with one parcel
- to create a shipment with multiple parcels single label
- to create a shipment with multiple parcels split labels (using query parameter `splitContent`: `true`)


## How to choose between the two structures

If you are already integrated with the existing Create Shipment request format and are sending `parcel` and `parcelType`, you can continue using that structure without any change.

If you are building a new integration, the recommended approach is to use the `parcels` array structure. It provides a single consistent model for both single-parcel and multi-parcel shipment creation and is better suited for future extensibility.

The main distinction is simple:

- use `parcel` and `parcelType` if you want to continue with the existing legacy format
- use `parcels` if you want to adopt the new structure


## Existing single-parcel request structure

The existing structure represents parcel information directly at the root level of the request body.

In this model:

- `parcel` contains parcel dimensions, weight, and related details
- `parcelType` identifies the parcel type for that shipment


This format remains fully supported for domestic shipment creation.

### API Operations

The APIs provide the following  operations:

| Operation | Method | Resource Path |
|  --- | --- | --- |
| Rate Shipment | POST | /api/v2/rates |
| Create Shipment | POST | /api/v2/shipments |


#### Base URL for US Region

- Sandbox Server url: "https://api-sandbox.sendpro360.pitneybowes.com/shipping"
- Production Server url: "https://api.sendpro360.pitneybowes.com/shipping"


#### Base URL for CA Region

- Sandbox Server url: "https://api-ppd.shipping360.pitneybowes.com/ca/shipping"
- Production Server url: "https://api.shipping360.pitneybowes.com/ca/shipping"


#### Header:

`X-PB-LocationId`: String. The X-PB-LocationId header identifies the enterprise, division, or partner location under which a shipment is processed and billed. If this header is not provided, the system automatically uses the enterprise-level location that was created during developer account onboarding. This default location is then used for shipment processing, carrier selection, and billing.

> 

### Rate Shipment (By Carrier) sample Request Payloads

Single Parcel
```json
  {
      "fromAddress": {
          "addressLine1": "24182 Kathy Ave",
          "cityTown": "Lake Forest",
          "countryCode": "US",
          "name": "Paul Wright",
          "phone": "203-555-1213",
          "postalCode": "92630-1827",
          "stateProvince": "CA"
      },
      "toAddress": {
          "addressLine1": "55 Pharr Rd NW, Apt E104",
          "cityTown": "Atlanta",
          "countryCode": "US",
          "name": "Paul Wright",
          "phone": "203-555-1213",
          "postalCode": "30305-2151",
          "stateProvince": "GA"
      },
      "altReturnAddress": {
          "addressLine1": "47 W 13th St",
          "cityTown": "New York",
          "company": "ABC Company",
          "countryCode": "US",
          "email": "sender@email.com",
          "name": "altReturnAddress Name",
          "phone": "323 555-1212",
          "postalCode": "10011",
          "residential": false,
          "stateProvince": "NY"
      },
      "parcel": {
          "length": 2,
          "width": 0.5,
          "height": 1,
          "dimUnit": "IN",
          "weightUnit": "OZ",
          "weight": 2,
          "packageValue": 2
      },
      "parcelType": "PKG",
      "rateShopBy": "carrier",
      "byCarrier": {
          "carrierAccountId": "{{ups_carrier_id}}",
          "carrier": "UPS",
          "service": "NDA"
      },

      "specialServices": [
          {
              "specialServiceId": "ADD_HDL"
          },
          {
              "specialServiceId": "ins",
              "inputParameters": [
                  {
                      "name": "INPUT_VALUE",
                      "value": "101"
                  }
              ]
          },
          {
              "specialServiceId": "DIRECT"
          }
      ]
}
```

Single Parcel using Parcels
```json
  {
      "fromAddress": {
          "addressLine1": "24182 Kathy Ave",
          "cityTown": "Lake Forest",
          "countryCode": "US",
          "name": "Paul Wright",
          "phone": "203-555-1213",
          "postalCode": "92630-1827",
          "stateProvince": "CA"
      },
      "toAddress": {
          "addressLine1": "55 Pharr Rd NW, Apt E104",
          "cityTown": "Atlanta",
          "countryCode": "US",
          "name": "Paul Wright",
          "phone": "203-555-1213",
          "postalCode": "30305-2151",
          "stateProvince": "GA"
      },
      "altReturnAddress": {
          "addressLine1": "47 W 13th St",
          "cityTown": "New York",
          "company": "ABC Company",
          "countryCode": "US",
          "email": "sender@email.com",
          "name": "altReturnAddress Name",
          "phone": "323 555-1212",
          "postalCode": "10011",
          "residential": false,
          "stateProvince": "NY"
      },
      "parcels": [
          {
              "parcel": {
                  "length": 2,
                  "width": 1,
                  "height": 1,
                  "dimUnit": "IN",
                  "weightUnit": "OZ",
                  "weight": 2
              },
              "parcelType": "PKG",
              "specialServices": [
                  {
                      "inputParameters": [
                          {
                              "name": "INPUT_VALUE",
                              "value": "100"
                          }
                      ],
                      "specialserviceId": "Ins"
                  }
              ]
          }
      ],
      "rateShopBy": "carrier",
      "byCarrier": {
          "carrierAccountId": "{{ups_carrier_id}}",
          "carrier": "UPS",
          "service": "NDA"
      }
}
```

Multi-Parcel
```json
  {
      "fromAddress": {
          "name": "Sender Name",
          "addressLine1": "1600 Amphitheatre Parkway",
          "addressLine2": "near abc street",
          "addressLine3": "near xyz street",
          "company": "PB",
          "email": "testuser@gmail.com",
          "phone": "6502530000",
          "cityTown": "Mountain View",
          "stateProvince": "CA",
          "postalCode": "94043",
          "inductionPostalCode": "06905",
          "countryCode": "US",
          "residential": true
      },
      "toAddress": {
          "name": "Recipient Name",
          "addressLine1": "350 Fifth Avenue",
          "addressLine2": "near abc street",
          "addressLine3": "near xyz street",
          "cityTown": "New York",
          "stateProvince": "NY",
          "postalCode": "10118",
          "countryCode": "US",
          "company": "PB",
          "phone": "2127363100",
          "email": "recipient@gmail.com",
          "residential": true,
          "isPOBox": true
          },
          "altReturnAddress": {
              "addressLine1": "47 W 13th St",
              "cityTown": "New York",
              "company": "ABC Company",
              "countryCode": "US",
              "email": "sender@email.com",
              "name": "altReturnAddress Name",
              "phone": "323 555-1212",
              "postalCode": "10011",
              "residential": false,
              "stateProvince": "NY"
          },
          "parcels": [
              {
                  "parcel": {
                      "length": 2,
                      "width": 1,
                      "height": 1,
                      "dimUnit": "IN",
                      "weightUnit": "OZ",
                      "weight": 2
                  },
                  "parcelType": "PKG",
                  "specialServices": [
                      {
                      "inputParameters": [
                          {
                          "name": "INPUT_VALUE",
                          "value": "100"
                          }
                      ],
                      "specialserviceId": "Ins"
                      }
              ],

              },
              {
                  "parcel": {
                      "length": 5,
                      "width": 4,
                      "height": 3,
                      "dimUnit": "IN",
                      "weightUnit": "OZ",
                      "weight": 8
                  },
                  "parcelType": "PKG"
              }
          ],
          "rateShopBy": "carrier",
          "byCarrier": {
              "carrierAccountId": "{{ups_carrier_id}}",
              "carrier": "UPS",
              "service": "NDA"
          }
}
```

### Rate Shipment (By Carrier) Response Payloads

Single Parcel
```json
{
  "fromAddress": {
      "addressLine1": "24182 Kathy Ave",
      "cityTown": "Lake Forest",
      "countryCode": "US",
      "name": "Paul Wright",
      "phone": "203-555-1213",
      "postalCode": "92630-1827",
      "residential": false,
      "stateProvince": "CA"
  },
  "toAddress": {
      "addressLine1": "55 Pharr Rd NW, Apt E104",
      "cityTown": "Atlanta",
      "countryCode": "US",
      "name": "Paul Wright",
      "phone": "203-555-1213",
      "postalCode": "30305-2151",
      "residential": false,
      "stateProvince": "GA"
  },
  "rate": [
      {
          "baseCharge": 102.45,
          "carrier": "ups",
          "carrierAccount": "vO396rorMdxZ8k1",
          "currencyCode": "USD",
          "deliveryCommitment": {
              "estimatedDeliveryDateTime": "2026-04-27 10:30:00",
              "guarantee": "FULL",
              "maxEstimatedNumberOfDays": "1",
              "minEstimatedNumberOfDays": "1"
          },
          "parcelType": "PKG",
          "rateTypeId": "COMMERCIAL",
          "serviceId": "NDA",
          "specialServices": [
              {
                  "specialServiceId": "ADD_HDL",
                  "fee": 33.75
              },
              {
                  "specialServiceId": "ins",
                  "inputParameters": [
                      {
                          "name": "INPUT_VALUE",
                          "value": "101"
                      }
                  ],
                  "fee": 0
              },
              {
                  "specialServiceId": "DIRECT",
                  "fee": 2
              }
          ],
          "surcharges": [
              {
                  "fee": 7,
                  "name": "RESIDENTIAL"
              },
              {
                  "fee": 43.32,
                  "name": "FUEL"
              }
          ],
          "totalCarrierCharge": 151.24,
          "isHazmat": true,
          "publishedTotalCarrierCharge": 186.52
      }
  ],
  "shipmentOptions": {
      "billingWeight": "16.0"
  },
  "parcel": {
      "length": 2,
      "height": 1,
      "width": 0.5,
      "dimUnit": "IN",
      "weightUnit": "OZ",
      "weight": 2,
      "packageValue": 2
  }
}
```

Single Parcel using Parcels
```json
{
  "fromAddress": {
      "addressLine1": "24182 Kathy Ave",
      "cityTown": "Lake Forest",
      "countryCode": "US",
      "name": "Paul Wright",
      "phone": "203-555-1213",
      "postalCode": "92630-1827",
      "residential": false,
      "stateProvince": "CA"
  },
  "toAddress": {
      "addressLine1": "55 Pharr Rd NW, Apt E104",
      "cityTown": "Atlanta",
      "countryCode": "US",
      "name": "Paul Wright",
      "phone": "203-555-1213",
      "postalCode": "30305-2151",
      "residential": false,
      "stateProvince": "GA"
  },
  "shipmentOptions": {
      "billingWeight": "16.0"
  },
  "rates": [
      {
          "rate": {
              "baseCharge": 102.45,
              "carrier": "ups",
              "carrierAccount": "vO396rorMdxZ8k1",
              "currencyCode": "USD",
              "deliveryCommitment": {
                  "estimatedDeliveryDateTime": "2026-04-27 10:30:00",
                  "guarantee": "FULL",
                  "maxEstimatedNumberOfDays": "1",
                  "minEstimatedNumberOfDays": "1"
              },
              "parcelType": "PKG",
              "rateTypeId": "COMMERCIAL",
              "serviceId": "NDA",
              "specialServices": [
                  {
                      "specialServiceId": "Ins",
                      "inputParameters": [
                          {
                              "name": "INPUT_VALUE",
                              "value": "100"
                          }
                      ],
                      "fee": 0
                  }
              ],
              "surcharges": [
                  {
                      "fee": 7,
                      "name": "RESIDENTIAL"
                  },
                  {
                      "fee": 33.11,
                      "name": "FUEL"
                  }
              ],
              "totalCarrierCharge": 141.13,
              "isHazmat": true,
              "publishedTotalCarrierCharge": 142.56
          },
          "parcels": [
              {
                  "parcel": {
                      "length": 2,
                      "height": 1,
                      "width": 1,
                      "dimUnit": "IN",
                      "weightUnit": "OZ",
                      "weight": 2
                  },
                  "parcelRate": {
                      "baseCharge": 102.45,
                      "carrier": "ups",
                      "carrierAccount": "vO396rorMdxZ8k1",
                      "currencyCode": "USD",
                      "deliveryCommitment": {
                          "estimatedDeliveryDateTime": "2026-04-27 10:30:00",
                          "guarantee": "FULL",
                          "maxEstimatedNumberOfDays": "1",
                          "minEstimatedNumberOfDays": "1"
                      },
                      "parcelType": "PKG",
                      "rateTypeId": "COMMERCIAL",
                      "serviceId": "NDA",
                      "specialServices": [
                          {
                              "specialServiceId": "Ins",
                              "inputParameters": [
                                  {
                                      "name": "INPUT_VALUE",
                                      "value": "100"
                                  }
                              ],
                              "fee": 0
                          }
                      ],
                      "surcharges": [
                          {
                              "fee": 7,
                              "name": "RESIDENTIAL"
                          },
                          {
                              "fee": 33.11,
                              "name": "FUEL"
                          }
                      ],
                      "totalCarrierCharge": 141.13,
                      "isHazmat": true,
                      "publishedTotalCarrierCharge": 142.56
                  }
              }
          ]
      }
  ]
}
```

Multi-Parcel
```json
  {
      "fromAddress": {
          "name": "Sender Name",
          "addressLine1": "1600 Amphitheatre Parkway",
          "addressLine2": "near abc street",
          "addressLine3": "near xyz street",
          "company": "PB",
          "email": "testuser@gmail.com",
          "phone": "6502530000",
          "cityTown": "Mountain View",
          "stateProvince": "CA",
          "postalCode": "94043",
          "inductionPostalCode": "06905",
          "countryCode": "US",
          "residential": true
      },
      "toAddress": {
          "name": "Recipient Name",
          "addressLine1": "350 Fifth Avenue",
          "addressLine2": "near abc street",
          "addressLine3": "near xyz street",
          "cityTown": "New York",
          "stateProvince": "NY",
          "postalCode": "10118",
          "countryCode": "US",
          "company": "PB",
          "phone": "2127363100",
          "email": "recipient@gmail.com",
          "residential": true,
          "isPOBox": true
      },
          "altReturnAddress": {
              "addressLine1": "47 W 13th St",
              "cityTown": "New York",
              "company": "ABC Company",
              "countryCode": "US",
              "email": "sender@email.com",
              "name": "altReturnAddress Name",
              "phone": "323 555-1212",
              "postalCode": "10011",
              "residential": false,
              "stateProvince": "NY"
          },
          "shipmentOptions": {},
          "rates": [
              {
                  "rate": {
                      "carrier": "UPS",
                      "currencyCode": "USD",
                      "deliveryCommitment": {
                          "estimatedDeliveryDateTime": "2026-04-27 10:30:00",
                          "guarantee": "FULL",
                          "maxEstimatedNumberOfDays": "1",
                          "minEstimatedNumberOfDays": "1"
                      },
                      "rateTypeId": "COMMERCIAL",
                      "serviceId": "NDA",
                      "surcharges": [
                          {
                              "fee": 14,
                              "name": "RESIDENTIAL"
                          }
                      ],
                      "totalCarrierCharge": 282.27,
                      "isHazmat": false
                  },
                  "parcels": [
                      {
                          "parcelType": "PKG",
                          "parcel": {
                              "length": 2,
                              "height": 1,
                              "width": 1,
                              "dimUnit": "IN",
                              "weightUnit": "OZ",
                              "weight": 2
                          },
                          "parcelRate": {
                              "baseCharge": 102.45,
                              "deliveryCommitment": {
                                  "estimatedDeliveryDateTime": "2026-04-27 10:30:00",
                                  "guarantee": "FULL",
                                  "maxEstimatedNumberOfDays": "1",
                                  "minEstimatedNumberOfDays": "1"
                              },
                              "surcharges": [
                                  {
                                      "fee": 33.11,
                                      "name": "FUEL"
                                  }
                              ],
                              "isHazmat": false
                          },
                          "specialServices": [
                              {
                                  "specialServiceId": "Ins",
                                  "inputParameters": [
                                      {
                                          "name": "INPUT_VALUE",
                                          "value": "100"
                                      }
                                  ],
                                  "fee": 0
                              }
                          ]
                      },
                      {
                          "parcelType": "PKG",
                          "parcel": {
                              "length": 5,
                              "height": 3,
                              "width": 4,
                              "dimUnit": "IN",
                              "weightUnit": "OZ",
                              "weight": 8
                          },
                          "parcelRate": {
                              "baseCharge": 102.45,
                              "deliveryCommitment": {
                                  "estimatedDeliveryDateTime": "2026-04-27 10:30:00",
                                  "guarantee": "FULL",
                                  "maxEstimatedNumberOfDays": "1",
                                  "minEstimatedNumberOfDays": "1"
                              },
                              "surcharges": [
                                  {
                                      "fee": 33.11,
                                      "name": "FUEL"
                                  }
                              ],
                              "isHazmat": false
                          }
                      }
                  ]
              }
          ]
}
```

### Create Shipment (By Carrier) sample Request Payloads

Single Parcel
```json
  {
      "toAddress": {
          "addressLine1": "55 Pharr Rd NW, Apt E104",
          "cityTown": "Atlanta",
          "countryCode": "US",
          "name": "Paul Wright",
          "phone": "203-555-1213",
          "postalCode": "30305-2151",
          "stateProvince": "GA"
      },
      "fromAddress": {
          "addressLine1": "24182 Kathy Ave",
          "cityTown": "Lake Forest",
          "countryCode": "US",
          "name": "Paul Wright",
          "phone": "203-555-1213",
          "postalCode": "92630-1827",
          "stateProvince": "CA"
      },
      "soldToAddress": {
          "addressLine1": "70 Hanlan RD",
          "addressLine2": "Suite 101",
          "addressLine3": "Near central market",
          "company": "ABC Company",
          "name": "John Doe",
          "phone": "905-555-1234",
          "email": "billing@abccompany.com",
          "residential": false,
          "cityTown": "Woodbridge",
          "stateProvince": "ON",
          "postalCode": "L4L 3P6",
          "countryCode": "CA",
          "taxId": "string",
          "taxIdType": "EIN"
      },
      "altReturnAddress": {
          "addressLine1": "24182 Kathy Ave",
          "cityTown": "Lake Forest",
          "countryCode": "US",
          "name": "Paul Wright",
          "phone": "203-555-1213",
          "postalCode": "92630-1827",
          "stateProvince": "CA"
      },
      "additionalAddresses": [
          {
              "address": {
                  "residential": false,
                  "phone": "732-443-1007",
                  "countryCode": "US",
                  "company": "ABC Company",
                  "postalCode": "08810-1411",
                  "cityTown": "DAYTON",
                  "name": "Warehouse Manager",
                  "stateProvince": "NJ",
                  "addressLine1": "2270 US HIGHWAY 130"
              },
              "addressType": "SHIPPER"
          }
      ],
      "parcel": {
          "length": 2,
          "width": 1,
          "height": 1,
          "dimUnit": "IN",
          "weightUnit": "OZ",
          "weight": 2,
          "packageValue": 2
      },
      "parcelType": "PKG",
      "rateShopBy": "carrier",
      "byCarrier": {
          "carrierAccountId": "{{ups_carrier_id}}",
          "carrier": "UPS",
          "service": "NDA"
      },
      "shipmentOptions": {
          "addToManifest": true,
          "shipperID": "1234567890"
      },
      "specialServices": [
          {
              "inputParameters": [
                  {
                      "name": "INPUT_VALUE",
                      "value": "100"
                  }
              ],
              "specialserviceId": "Ins"
          }
      ],
      "metadata": [
          {
              "name": "costAccountName",
              "value": "costAccountName"
          },
          {
              "name": "costAccountId",
              "value": "costAccountId"
          },
          {
              "name": "costAccountCode",
              "value": "Code"
          },
          {
              "name": "accountCode",
              "value": "code"
          },
          {
              "name": "companyCode",
              "value": "code"
          }
      ],
      "carrierPayments": [
          {
              "accountNumber": "602684342",
              "countryCode": "US",
              "postalCode": "30305",
              "party": "BILL_RECEIVER",
              "typeOfCharge": "DUTIES_AND_TAXES"
          }
      ],
      "references": {
          "reference1": "123456",
          "reference2": "SendTech",
          "reference3": "98437",
          "reference4": "UPS Shipping",
          "poNumber": "R2W 2H2",
          "department": "Name department",
          "additionalReference1": "612987641",
          "additionalReference2": "989",
          "shippingNotes": "Handle with care",
          "ShipperReference": "REF123456789",
          "transportationReference": "TRANSREF987654321"
      },
      "labelSize": "DOC_4X6",
      "labelType": "SHIPPING_LABEL",
      "labelFormat": "ZPL2",
      "printerAliasName": "test",
      "dateOfShipment": "{{todayDate}}",
      "deliveryOption": {
          "deliverBy": "{{tomorrowDate}}",
          "useBestNextDate": false
      }
}
```

Single Parcel using Parcels
```json
  {
      "fromAddress": {
          "addressLine1": "638 Manitoba Ave1",
          "addressLine2": "638 Manitoba Ave2",
          "addressLine3": "638 Manitoba Ave3",
          "cityTown": "Winnipeg",
          "countryCode": "CA",
          "name": "Paul Wright",
          "company": "PB & Company",
          "phone": "203-555-1213",
          "postalCode": "R2W 2H2",
          "stateProvince": "MB"
      },
      "toAddress": {
          "addressLine1": "947 Hammarskjold Dr1",
          "addressLine2": "947 Hammarskjold Dr2",
          "addressLine3": "947 Hammarskjold Dr3",
          "cityTown": "Burnaby",
          "countryCode": "CA",
          "name": "Paul Wright",
          "company": "QA & Company",
          "phone": "604-320-7572",
          "postalCode": "V5B 3C9",
          "stateProvince": "BC"
      },
      "altReturnAddress": {
          "company": "ABC Company",
          "name": "Rufous Sirius Canid",
          "phone": "323 555-1212",
          "email": "rs.canid@gmail.com",
          "addressLine1": "2976 Sherbrooke Ouest1",
          "addressLine2": "2976 Sherbrooke Ouest2",
          "addressLine3": "2976 Sherbrooke Ouest3",
          "cityTown": "Montreal",
          "stateProvince": "QC",
          "postalCode": "H4A1H3",
          "countryCode": "CA"
      },
      "additionalAddresses": [
          {
              "address": {
                  "residential": false,
                  "phone": "732-443-1007",
                  "countryCode": "US",
                  "company": "PB&Cmpany/Co.",
                  "postalCode": "08810-1411",
                  "cityTown": "DAYTON",
                  "name": "Warehouse Manager",
                  "stateProvince": "NJ",
                  "addressLine1": "2270 US HIGHWAY 130"
              },
              "addressType": "THIRD_PARTY"
          }
      ],
      "soldToAddress": {
          "addressLine1": "47 W 13th St",
          "cityTown": "New York",
          "company": "ABC Company",
          "countryCode": "US",
          "email": "soldTo@email.com",
          "name": "soldToAddress Name",
          "phone": "323 555-1212",
          "postalCode": "10011",
          "residential": false,
          "stateProvince": "NY"
      },
      "parcels": [
          {
              "parcel": {
                  "length": 10,
                  "width": 10,
                  "height": 10,
                  "dimUnit": "CM",
                  "weightUnit": "GM",
                  "weight": 2000
              },
              "parcelType": "PKG",
              "specialServices": [
                  {
                      "specialServiceId": "ADD_HDL"
                  }
              ],
              "items": [
                  {
                      "itemId": "sku1",
                      "description": "Book",
                      "hSTariffCode": "490191",
                      "originCountryCode": "US",
                      "originStateProvince": "TX",
                      "quantity": 2,
                      "unitPrice": 10,
                      "weightUnit": "GM",
                      "weight": 80,
                      "orderNumber": "22"
                  },
                  {
                      "itemId": "sku2",
                      "description": "Geometry",
                      "hSTariffCode": "490191",
                      "originCountryCode": "CA",
                      "originStateProvince": "MB",
                      "quantity": 1,
                      "unitPrice": 101,
                      "weightUnit": "GM",
                      "weight": 432,
                      "orderNumber": "23"
                  }
              ],
              "references": {
                  "reference1": "123456",
                  "reference2": "SendTech",
                  "reference3": "98437",
                  "reference4": "UPS Shipping",
                  "poNumber": "R2W 2H2",
                  "department": "Name department",
                  "additionalReference1": "612987641",
                  "additionalReference2": "989",
                  "shippingNotes": "Handle with care",
                  "ShipperReference": "REF123456789",
                  "transportationReference": "TRANSREF987654321"
             }
          } 
      ],
      "customs": {
          "customsInfo": {
              "reasonForExport": "DOCUMENTS",
              "comments": "Test comment",
              "invoiceNumber": "001189223",
              "importerCustomsReference": "987654",
              "sdrValue": 23.32,
              "EELPFC": "NOEEI 30.2D2",
              "currencyCode": "USD",
              "fromCustomsReference": "EFEFE4554545",
              "licenseNumber": "456ABC123",
              "certificateNumber": "987",
              "customsDeclaredValue": 6000,
              "termsOfSale": "DDP"
          }
      },
      "parcelType": "PKG",
      "rateShopBy": "carrier",
      "byCarrier": {
          "carrierAccountId": "{{ups_carrier_id}}",
          "carrier": "UPS",
          "service": "NDA"
      },
      "shipmentOptions": {
          "addToManifest": true,
          "bypassAddressValidation": "toAddress"
      },
      "references": {
          "reference1": "123456",
          "reference2": "SendTech",
          "reference3": "98437",
          "reference4": "UPS Shipping",
          "poNumber": "R2W 2H2",
          "department": "Name department",
          "additionalReference1": "612987641",
          "additionalReference2": "989",
          "shippingNotes": "Handle with care",
          "ShipperReference": "REF123456789",
          "transportationReference": "TRANSREF987654321"
      },
      "metadata": [
          {
              "name": "costAccountName",
              "value": "cost account 123"
          }
      ],
      "labelSize": "DOC_4X6",
      "labelType": "SHIPPING_LABEL",
      "labelFormat": "PDF",
      "dateOfShipment": "2026-04-29",
      "deliveryOption": {
          "deliverBy": "2026-05-28",
          "useBestNextDate": false
      }
}
```

Multi-Parcel
```json
  {
      "fromAddress": {
          "addressLine1": "27 Waterview Dr",
          "cityTown": "Shelton",
          "stateProvince": "CT",
          "postalCode": "06484-4301",
          "countryCode": "US",
          "company": "ABC Company",
          "name": "Sasha Sekrotov",
          "phone": "323 555-1212",
          "email": "rs.canid@gmail.com",
          "residential": true
      },
      "toAddress": {
          "company": "Pitney Bowes Inc.",
          "name": "sender_fname",
          "phone": "2032032033",
          "email": "sender@email.com",
          "residential": true,
          "addressLine1": "27 Waterview Drive",
          "cityTown": "Shelton",
          "stateProvince": "CT",
          "postalCode": "06484-4301",
          "countryCode": "US"
      },
      "parcels": [
          {
              "parcel": {
                  "length": 10,
                  "width": 10,
                  "height": 10,
                  "dimUnit": "CM",
                  "weightUnit": "GM",
                  "weight": 2000
              },
              "parcelType": "PKG",
              "specialServices": [
                  {
                      "specialServiceId": "ADD_HDL"
                  }
              ],
              "items": [
                  {
                      "itemId": "sku1",
                      "description": "Book",
                      "hSTariffCode": "490191",
                      "originCountryCode": "US",
                      "originStateProvince": "TX",
                      "quantity": 2,
                      "unitPrice": 10,
                      "weightUnit": "GM",
                      "weight": 80,
                      "orderNumber": "22"
                  },
                  {
                      "itemId": "sku2",
                      "description": "Geometry",
                      "hSTariffCode": "490191",
                      "originCountryCode": "CA",
                      "originStateProvince": "MB",
                      "quantity": 1,
                      "unitPrice": 101,
                      "weightUnit": "GM",
                      "weight": 432,
                      "orderNumber": "23"
                  }
              ],
              "references": {
                  "reference1": "123456",
                  "reference2": "SendTech",
                  "reference3": "98437",
                  "reference4": "UPS Shipping",
                  "poNumber": "R2W 2H2",
                  "department": "Name department",
                  "additionalReference1": "612987641",
                  "additionalReference2": "989",
                  "shippingNotes": "Handle with care",
                  "ShipperReference": "REF123456789",
                  "transportationReference": "TRANSREF987654321"
              }
          },
          {
              "parcel": {
                  "length": 10,
                  "width": 10,
                  "height": 10,
                  "dimUnit": "CM",
                  "weightUnit": "GM",
                  "weight": 1500
              },
              "parcelType": "PKG",
              "items": [
                  {
                      "itemId": "sku3",
                      "description": "Jeans",
                      "hSTariffCode": "490191",
                      "originCountryCode": "US",
                      "originStateProvince": "NY",
                      "quantity": 2,
                      "unitPrice": 40,
                      "weightUnit": "GM",
                      "weight": 150,
                      "orderNumber": "22"
                  },
                  {
                      "itemId": "sku4",
                      "description": "Shoes",
                      "hSTariffCode": "490191",
                      "originCountryCode": "CA",
                      "originStateProvince": "ON",
                      "quantity": 2,
                      "unitPrice": 50,
                      "weightUnit": "GM",
                      "weight": 100,
                      "orderNumber": "23"
                  }
              ],
              "references": {
                  "reference1": "123456",
                  "reference2": "SendTech",
                  "reference3": "98437",
                  "reference4": "UPS Shipping",
                  "poNumber": "R2W 2H2",
                  "department": "Name department",
                  "additionalReference1": "612987641",
                  "additionalReference2": "989",
                  "shippingNotes": "Handle with care",
                  "ShipperReference": "REF123456789",
                  "transportationReference": "TRANSREF987654321"
              }
          }
      ],
      "specialServices": [
          {
              "specialserviceId": "INS",
              "inputParameters": [
                  {
                      "name": "INPUT_VALUE",
                      "value": "5000"
                  }
              ]
          }
      ],
      "parcelType": "PKG",
      "rateShopBy": "carrier",
      "byCarrier": {
          "carrierAccountId": "{{ups_carrier_id}}",
          "carrier": "UPS",
          "service": "NDA"
      },
      "shipmentOptions": {
          "addToManifest": true,
          "bypassAddressValidation": "toAddress"
      },
      "references": {
          "reference1": "123456",
          "reference2": "SendTech",
          "reference3": "98437",
          "reference4": "UPS Shipping",
          "poNumber": "R2W 2H2",
          "department": "Name department",
          "additionalReference1": "612987641",
          "additionalReference2": "989",
          "shippingNotes": "Handle with care",
          "ShipperReference": "REF123456789",
          "transportationReference": "TRANSREF987654321"
      },
      "metadata": [
          {
              "name": "costAccountName",
              "value": "testaccount1727765518"
          }
      ],
      "labelSize": "DOC_4X6",
      "labelType": "SHIPPING_LABEL",
      "labelFormat": "PDF"
}
```

### Create Shipment (By Carrier) sample Response Payloads

Single Parcel
```json
  {
      "correlationId": "de221671ff2c4a84891604c32cdf8221",
      "shipmentId": "UPS2202640808297347",
      "carrierAccountId": "vO396rorMdxZ8k1",
      "parcelTrackingNumber": "UPS2202640808297347",
      "labelLayout": [
          {
              "contentType": "BASE64",
              "contents": "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...............................0KXkRODQpeWFoNCg==",
              "fileFormat": "ZPL2",
              "size": "DOC_4X6",
              "type": "SHIPPING_LABEL"
          }
      ],
      "parcel": {
          "length": 2,
          "height": 1,
          "width": 1,
          "dimUnit": "IN",
          "weightUnit": "OZ",
          "weight": 2,
          "packageValue": 2
      },
      "rate": {
          "baseCharge": 102.45,
          "carrier": "UPS",
          "currencyCode": "USD",
          "deliveryCommitment": {
              "estimatedDeliveryDateTime": "2026-04-27 12:00:00",
              "guarantee": "FULL",
              "maxEstimatedNumberOfDays": "1",
              "minEstimatedNumberOfDays": "1"
          },
          "inductionPostalCode": "92630",
          "parcelType": "PKG",
          "rateTypeId": "COMMERCIAL",
          "serviceId": "NDA",
          "specialServices": [
              {
                  "specialServiceId": "Ins",
                  "inputParameters": [
                      {
                          "name": "INPUT_VALUE",
                          "value": "100"
                      }
                  ],
                  "fee": 0
              }
          ],
          "surcharges": [
              {
                  "fee": 7,
                  "name": "RESIDENTIAL"
              },
              {
                  "fee": 33.11,
                  "name": "FUEL"
              }
          ],
          "totalCarrierCharge": 141.13,
          "isHazmat": false,
          "publishedTotalCarrierCharge": 142.56
      },
      "references": {
          "reference1": "123456",
          "reference2": "SendTech",
          "reference3": "98437",
          "reference4": "UPS Shipping",
          "department": "Name department",
          "poNumber": "R2W 2H2",
          "additionalReference1": "612987641",
          "additionalReference2": "989",
          "shippingNotes": "Handle with care",
          "ShipperReference": "REF123456789",
          "transportationReference": "TRANSREF987654321"
      },
      "print": {
          "status": "error",
          "jobId": "AE95zYxKW9JKGEQ",
      },
      "fromAddress": {
          "addressLine1": "24182 Kathy Ave",
          "cityTown": "Lake Forest",
          "company": "Paul Wright",
          "countryCode": "US",
          "name": "Paul Wright",
          "phone": "203-555-1213",
          "postalCode": "92630-1827",
          "residential": true,
          "stateProvince": "CA",
          "status": "VALIDATED_AND_NOT_CHANGED"
      },
      "toAddress": {
          "addressLine1": "55 Pharr Rd NW, Apt E104",
          "cityTown": "Atlanta",
          "company": "Paul Wright",
          "countryCode": "US",
          "name": "Paul Wright",
          "phone": "203-555-1213",
          "postalCode": "30305-2151",
          "residential": true,
          "stateProvince": "GA",
          "status": "VALIDATED_AND_NOT_CHANGED"
      },
      "altReturnAddress": {
          "addressLine1": "24182 Kathy Ave",
          "cityTown": "Lake Forest",
          "countryCode": "US",
          "name": "Paul Wright",
          "phone": "203-555-1213",
          "postalCode": "92630-1827",
          "residential": false,
          "stateProvince": "CA"
      },
      "shipmentOptions": {
          "billingWeight": "16.0"
      },
      "soldToAddress": {
          "addressLine1": "70 Hanlan RD",
          "addressLine2": "Suite 101",
          "addressLine3": "Near central market",
          "cityTown": "Woodbridge",
          "company": "ABC Company",
          "countryCode": "CA",
          "email": "billing@abccompany.com",
          "name": "John Doe",
          "phone": "905-555-1234",
          "postalCode": "L4L 3P6",
          "residential": false,
          "stateProvince": "ON",
          "taxId": "string",
          "taxIdType": "EIN"
      },
      "carrierPayments": [
          {
              "accountNumber": "602684342",
              "countryCode": "US",
              "party": "BILL_RECEIVER",
              "postalCode": "30305",
              "typeOfCharge": "DUTIES_AND_TAXES"
          }
      ],
      "additionalAddresses": [
          {
              "address": {
                  "addressLine1": "2270 US HIGHWAY 130",
                  "cityTown": "DAYTON",
                  "company": "ABC Company",
                  "countryCode": "US",
                  "name": "Warehouse Manager",
                  "phone": "732-443-1007",
                  "postalCode": "08810-1411",
                  "residential": false,
                  "stateProvince": "NJ"
              },
              "addressType": "SHIPPER"
          }
      ]
}
```

Single Parcel using Parcels
```json
  {
      "correlationId": "418b261f7c344fc8b0a5e14074dcf94a",
      "shipmentId": "UPS2202642019792180",
      "carrierAccountId": "ZPeWkjzLXLz3AY8",
      "parcelTrackingNumber": "UPS2202642019792180",
      "labelLayout": [
          {
              "contentType": "URL",
              "contents": "https://prv-labels.gcs.pitneycloud.com/418b261f7c344fc8b0a5e14074dcf94a.pdf",
              "fileFormat": "PDF",
              "size": "DOC_4X6",
              "type": "SHIPPING_LABEL"
          }
      ],
      "rate": {
          "baseCharge": 96.35,
          "baseChargeTaxes": [
              {
                  "displayName": "GST",
                  "name": "GST",
                  "taxAmount": 8.39
              }
          ],
          "carrier": "UPS",
          "currencyCode": "CAD",
          "deliveryCommitment": {
              "estimatedDeliveryDateTime": "2026-05-01 10:30:00",
              "guarantee": "FULL",
              "maxEstimatedNumberOfDays": "1",
              "minEstimatedNumberOfDays": "1"
          },
          "parcelType": "PKG",
          "rateTypeId": "COMMERCIAL",
          "serviceId": "NDA",
          "specialServices": [
              {
                  "specialServiceId": "ADD_HDL",
                  "fee": 30.05
              }
          ],
          "surcharges": [
              {
                  "fee": 42.98,
                  "name": "FUEL"
              }
          ],
          "totalCarrierCharge": 176.07,
          "totalTaxAmount": 8.39,
          "isHazmat": false
      },
      "references": {
          "reference1": "123456",
          "reference2": "SendTech",
          "reference3": "98437",
          "reference4": "UPS Shipping",
          "poNumber": "R2W 2H2",
          "department": "Name department",
          "additionalReference1": "612987641",
          "additionalReference2": "989",
          "shippingNotes": "Handle with care",
          "ShipperReference": "REF123456789",
          "transportationReference": "TRANSREF987654321"
      },
      "parcels": [
          {
              "parcel": {
                  "length": 10,
                  "height": 10,
                  "width": 10,
                  "dimUnit": "CM",
                  "weightUnit": "GM",
                  "weight": 2000
              },
              "items": [
                  {
                      "itemId": "sku1",
                      "description": "Book",
                      "hSTariffCode": "490191",
                      "originCountryCode": "US",
                      "originStateProvince": "TX",
                      "quantity": 2,
                      "unitPrice": 10,
                      "orderNumber": "22",
                      "weightUnit": "GM",
                      "weight": 80
                  },
                  {
                      "itemId": "sku2",
                      "description": "Geometry",
                      "hSTariffCode": "490191",
                      "originCountryCode": "CA",
                      "originStateProvince": "MB",
                      "quantity": 1,
                      "unitPrice": 101,
                      "orderNumber": "23",
                      "weightUnit": "GM",
                      "weight": 432
                  }
              ],
              "references": {
                  "reference1": "123456",
                  "reference2": "SendTech",
                  "reference3": "98437",
                  "reference4": "UPS Shipping",
                  "poNumber": "R2W 2H2",
                  "department": "Name department",
                  "additionalReference1": "612987641",
                  "additionalReference2": "989",
                  "shippingNotes": "Handle with care",
                  "ShipperReference": "REF123456789",
                  "transportationReference": "TRANSREF987654321"
                  }
          }
      ],
      "fromAddress": {
          "addressLine1": "638 Manitoba Ave1",
          "addressLine2": "638 Manitoba Ave2",
          "addressLine3": "638 Manitoba Ave3",
          "cityTown": "Winnipeg",
          "company": "PB & Company",
          "countryCode": "CA",
          "name": "Paul Wright",
          "phone": "203-555-1213",
          "postalCode": "R2W2H2",
          "residential": false,
          "stateProvince": "MB"
      },
      "toAddress": {
          "addressLine1": "947 Hammarskjold Dr1",
          "addressLine2": "947 Hammarskjold Dr2",
          "addressLine3": "947 Hammarskjold Dr3",
          "cityTown": "Burnaby",
          "company": "QA & Company",
          "countryCode": "CA",
          "name": "Paul Wright",
          "phone": "604-320-7572",
          "postalCode": "V5B3C9",
          "residential": false,
          "stateProvince": "BC"
      },
      "altReturnAddress": {
          "addressLine1": "2976 Sherbrooke Ouest1",
          "addressLine2": "2976 Sherbrooke Ouest2",
          "addressLine3": "2976 Sherbrooke Ouest3",
          "cityTown": "Montreal",
          "company": "ABC Company",
          "countryCode": "CA",
          "email": "rs.canid@gmail.com",
          "name": "Rufous Sirius Canid",
          "phone": "323 555-1212",
          "postalCode": "H4A1H3",
          "residential": false,
          "stateProvince": "QC"
      },
      "shipmentOptions": {
          "billingWeight": "2200.0"
      },
      "customs": {
          "customsInfo": {
              "EELPFC": "NOEEI 30.2D2",
              "certificateNumber": "987",
              "comments": "Test comment",
              "currencyCode": "USD",
              "customsDeclaredValue": 0,
              "fromCustomsReference": "EFEFE4554545",
              "importerCustomsReference": "987654",
              "insuredAmount": 0,
              "invoiceNumber": "001189223",
              "licenseNumber": "456ABC123",
              "reasonForExport": "DOCUMENTS",
              "sdrValue": 23.32,
              "termsOfSale": "DDP"
          }
      },
      "soldToAddress": {
          "addressLine1": "47 W 13th St",
          "cityTown": "New York",
          "company": "ABC Company",
          "countryCode": "US",
          "email": "soldTo@email.com",
          "name": "soldToAddress Name",
          "phone": "323 555-1212",
          "postalCode": "10011",
          "residential": false,
          "stateProvince": "NY"
      },
      "carrierPayments": [
          {
              "accountNumber": "4YE336",
              "countryCode": "CA",
              "party": "BILL_SENDER",
              "postalCode": "R2W2H2",
              "typeOfCharge": "TRANSPORTATION_CHARGES"
          },
          {
              "accountNumber": "4YE336",
              "countryCode": "CA",
              "party": "BILL_SENDER",
              "postalCode": "R2W2H2",
              "typeOfCharge": "DUTIES_AND_TAXES"
          }
      ],
      "additionalAddresses": [
          {
              "address": {
                  "addressLine1": "2270 US HIGHWAY 130",
                  "cityTown": "DAYTON",
                  "company": "PB&Cmpany/Co.",
                  "countryCode": "US",
                  "name": "Warehouse Manager",
                  "phone": "732-443-1007",
                  "postalCode": "08810-1411",
                  "residential": false,
                  "stateProvince": "NJ"
              },
              "addressType": "THIRD_PARTY"
          }
      ]
}
```

Multi-Parcel
```json
  {
      "correlationId": "5f38f427c35e4f1783e32e3f67be7a76",
      "shipmentId": "UPS2202641925153954",
      "carrierAccountId": "ZPeWkjzLXLz3AY8",
      "parcelTrackingNumber": "UPS2202641925153954P0",
      "labelLayout": [
          {
              "contentType": "URL",
              "contents": "https://225934331380-sending-service-dev.s3.us-east-1.amazonaws.com/temp-labels/UPS2202641925153954P0.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Checksum-Mode=ENABLED&X-Amz-Credential=ASIATJGV4JX2MFQ5KGYP%........................70c1747a034e5c1f5b5bb6a6",
              "fileFormat": "PDF",
              "size": "DOC_4X6",
              "type": "SHIPPING_LABEL"
          }
      ],
      "rate": {
          "baseCharge": 116.1,
          "baseChargeTaxes": [
              {
                  "displayName": "GST",
                  "name": "GST",
                  "taxAmount": 11
              }
          ],
          "carrier": "UPS",
          "currencyCode": "CAD",
          "deliveryCommitment": {
              "estimatedDeliveryDateTime": "2026-05-01 10:30:00",
              "guarantee": "FULL",
              "maxEstimatedNumberOfDays": "1",
              "minEstimatedNumberOfDays": "1"
          },
          "rateTypeId": "commercial",
          "serviceId": "NDA",
          "surcharges": [
              {
                  "fee": 73.9,
                  "name": "FUEL"
              }
          ],
          "totalCarrierCharge": 228.74,
          "totalTaxAmount": 11,
          "isHazmat": false
      },
      "references": {
          "reference1": "123456",
          "reference2": "SendTech",
          "reference3": "98437",
          "reference4": "UPS Shipping",
          "poNumber": "R2W 2H2",
          "department": "Name department",
          "additionalReference1": "612987641",
          "additionalReference2": "989",
          "shippingNotes": "Handle with care",
          "ShipperReference": "REF123456789",
          "transportationReference": "TRANSREF987654321"
      },
      "parcels": [
          {
              "parcelType": "PKG",
              "parcel": {
                  "length": 10,
                  "height": 10,
                  "width": 10,
                  "dimUnit": "CM",
                  "weightUnit": "GM",
                  "weight": 2000
              },
              "parcelTrackingNumber": "UPS2202641925153954P0",
              "parcelRate": {
                  "deliveryCommitment": {
                      "estimatedDeliveryDateTime": "2026-05-01 10:30:00",
                      "guarantee": "FULL",
                      "maxEstimatedNumberOfDays": "1",
                      "minEstimatedNumberOfDays": "1"
                  },
                  "isHazmat": false
              },
              "specialServices": [
                  {
                      "specialServiceId": "ADD_HDL",
                      "fee": 30.05,
                      "brandedName": "Additional Handling"
                  }
              ],
              "references": {
                  "reference1": "123456",
                  "reference2": "SendTech",
                  "reference3": "98437",
                  "reference4": "UPS Shipping",
                  "poNumber": "R2W 2H2",
                  "department": "Name department",
                  "additionalReference1": "612987641",
                  "additionalReference2": "989",
                  "shippingNotes": "Handle with care",
                  "ShipperReference": "REF123456789",
                  "transportationReference": "TRANSREF987654321"
              },
              "items": [
                  {
                      "itemId": "sku1",
                      "description": "Book",
                      "hSTariffCode": "490191",
                      "originCountryCode": "US",
                      "originStateProvince": "TX",
                      "quantity": 2,
                      "unitPrice": 10,
                      "orderNumber": "22",
                      "weightUnit": "GM",
                      "weight": 80
                  },
                  {
                      "itemId": "sku2",
                      "description": "Geometry",
                      "hSTariffCode": "490191",
                      "originCountryCode": "CA",
                      "originStateProvince": "MB",
                      "quantity": 1,
                      "unitPrice": 101,
                      "orderNumber": "23",
                      "weightUnit": "GM",
                      "weight": 432
                  }
              ]
          },
          {
              "parcelType": "PKG",
              "parcel": {
                  "length": 10,
                  "height": 10,
                  "width": 10,
                  "dimUnit": "CM",
                  "weightUnit": "GM",
                  "weight": 1500
              },
              "parcelTrackingNumber": "UPS2202641925153954P1",
              "parcelRate": {
                  "deliveryCommitment": {
                      "estimatedDeliveryDateTime": "2026-05-01 10:30:00",
                      "guarantee": "FULL",
                      "maxEstimatedNumberOfDays": "1",
                      "minEstimatedNumberOfDays": "1"
                  },
                  "isHazmat": false
              },
              "references": {
                  "reference1": "123456",
                  "reference2": "SendTech",
                  "reference3": "98437",
                  "reference4": "UPS Shipping",
                  "poNumber": "R2W 2H2",
                  "department": "Name department",
                  "additionalReference1": "612987641",
                  "additionalReference2": "989",
                  "shippingNotes": "Handle with care",
                  "ShipperReference": "REF123456789",
                  "transportationReference": "TRANSREF987654321"
              },
              "items": [
                  {
                      "itemId": "sku3",
                      "description": "Jeans",
                      "hSTariffCode": "490191",
                      "originCountryCode": "US",
                      "originStateProvince": "NY",
                      "quantity": 2,
                      "unitPrice": 40,
                      "orderNumber": "22",
                      "weightUnit": "GM",
                      "weight": 150
                  },
                  {
                      "itemId": "sku4",
                      "description": "Shoes",
                      "hSTariffCode": "490191",
                      "originCountryCode": "CA",
                      "originStateProvince": "ON",
                      "quantity": 2,
                      "unitPrice": 50,
                      "orderNumber": "23",
                      "weightUnit": "GM",
                      "weight": 100
                  }
              ]
          }
      ],
      "fromAddress": {
          "addressLine1": "638 Manitoba Ave1",
          "addressLine2": "638 Manitoba Ave2",
          "addressLine3": "638 Manitoba Ave3",
          "cityTown": "Winnipeg",
          "company": "PB & Company",
          "countryCode": "CA",
          "name": "Paul Wright",
          "phone": "203-555-1213",
          "postalCode": "R2W2H2",
          "residential": false,
          "stateProvince": "MB"
      },
      "toAddress": {
          "addressLine1": "947 Hammarskjold Dr1",
          "addressLine2": "947 Hammarskjold Dr2",
          "addressLine3": "947 Hammarskjold Dr3",
          "cityTown": "Burnaby",
          "company": "QA & Company",
          "countryCode": "CA",
          "name": "Paul Wright",
          "phone": "604-320-7572",
          "postalCode": "V5B3C9",
          "residential": false,
          "stateProvince": "BC"
      },
      "altReturnAddress": {
          "addressLine1": "2976 Sherbrooke Ouest1",
          "addressLine2": "2976 Sherbrooke Ouest2",
          "addressLine3": "2976 Sherbrooke Ouest3",
          "cityTown": "Montreal",
          "company": "ABC Company",
          "countryCode": "CA",
          "email": "rs.canid@gmail.com",
          "name": "Rufous Sirius Canid",
          "phone": "323 555-1212",
          "postalCode": "H4A1H3",
          "residential": false,
          "stateProvince": "QC"
      },
      "shipmentOptions": {
          "bypassAddressValidation": "toAddress",
          "billingWeight": "144.0"
      },
      "customs": {
          "customsInfo": {
              "EELPFC": "NOEEI 30.2D2",
              "certificateNumber": "987",
              "comments": "Test comment",
              "currencyCode": "USD",
              "customsDeclaredValue": 0,
              "fromCustomsReference": "EFEFE4554545",
              "importerCustomsReference": "987654",
              "insuredAmount": 0,
              "invoiceNumber": "001189223",
              "licenseNumber": "456ABC123",
              "reasonForExport": "DOCUMENTS",
              "sdrValue": 23.32,
              "termsOfSale": "DDP"
          }
      },
      "soldToAddress": {
          "addressLine1": "47 W 13th St",
          "cityTown": "New York",
          "company": "ABC Company",
          "countryCode": "US",
          "email": "soldTo@email.com",
          "name": "soldToAddress Name",
          "phone": "323 555-1212",
          "postalCode": "10011",
          "residential": false,
          "stateProvince": "NY"
      },
      "carrierPayments": [
          {
              "accountNumber": "4YE336",
              "countryCode": "CA",
              "party": "BILL_SENDER",
              "postalCode": "R2W2H2",
              "typeOfCharge": "TRANSPORTATION_CHARGES"
          },
          {
              "accountNumber": "4YE336",
              "countryCode": "CA",
              "party": "BILL_SENDER",
              "postalCode": "R2W2H2",
              "typeOfCharge": "DUTIES_AND_TAXES"
          }
      ],
      "additionalAddresses": [
          {
              "address": {
                  "addressLine1": "2270 US HIGHWAY 130",
                  "cityTown": "DAYTON",
                  "company": "PB&Cmpany/Co.",
                  "countryCode": "US",
                  "name": "Warehouse Manager",
                  "phone": "732-443-1007",
                  "postalCode": "08810-1411",
                  "residential": false,
                  "stateProvince": "NJ"
              },
              "addressType": "THIRD_PARTY"
          }
      ]
}
```

Multi-Parcel (split labels)
```json
  {
      "correlationId": "2e44c3496d784501bd23a82bc35f2350",
      "shipmentId": "UPS2202642019578998",
      "carrierAccountId": "ZPeWkjzLXLz3AY8",
      "parcelTrackingNumber": "UPS2202642019578998P0",
      "rate": {
          "baseCharge": 116.1,
          "baseChargeTaxes": [
              {
                  "displayName": "GST",
                  "name": "GST",
                  "taxAmount": 11
              }
          ],
          "carrier": "UPS",
          "currencyCode": "CAD",
          "deliveryCommitment": {
              "estimatedDeliveryDateTime": "2026-05-01 10:30:00",
              "guarantee": "FULL",
              "maxEstimatedNumberOfDays": "1",
              "minEstimatedNumberOfDays": "1"
          },
          "rateTypeId": "commercial",
          "serviceId": "NDA",
          "surcharges": [
              {
                  "fee": 73.9,
                  "name": "FUEL"
              }
          ],
          "totalCarrierCharge": 228.74,
          "totalTaxAmount": 11,
          "isHazmat": false
      },
      "references": {
          "reference1": "123456",
          "reference2": "SendTech",
          "reference3": "98437",
          "reference4": "UPS Shipping",
          "poNumber": "R2W 2H2",
          "department": "Name department",
          "additionalReference1": "612987641",
          "additionalReference2": "989",
          "shippingNotes": "Handle with care",
          "ShipperReference": "REF123456789",
          "transportationReference": "TRANSREF987654321"
      },
      "parcels": [
          {
              "parcelType": "PKG",
              "parcel": {
                  "length": 10,
                  "height": 10,
                  "width": 10,
                  "dimUnit": "CM",
                  "weightUnit": "GM",
                  "weight": 2000
              },
              "parcelTrackingNumber": "UPS2202642019578998P0",
              "parcelRate": {
                  "deliveryCommitment": {
                      "estimatedDeliveryDateTime": "2026-05-01 10:30:00",
                      "guarantee": "FULL",
                      "maxEstimatedNumberOfDays": "1",
                      "minEstimatedNumberOfDays": "1"
                  },
                  "isHazmat": false
              },
              "specialServices": [
                  {
                      "specialServiceId": "ADD_HDL",
                      "fee": 30.05,
                      "brandedName": "Additional Handling"
                  }
              ],
              "document": {
                  "contentType": "URL",
                  "contents": "https://prv-labels.gcs.pitneycloud.com/2e44c3496d784501bd23a82bc35f2350-0-0.pdf",
                  "fileFormat": "PDF",
                  "size": "DOC_4X6",
                  "type": "SHIPPING_LABEL"
              },
              "references": {
                  "reference1": "123456",
                  "reference2": "SendTech",
                  "reference3": "98437",
                  "reference4": "UPS Shipping",
                  "poNumber": "R2W 2H2",
                  "department": "Name department",
                  "additionalReference1": "612987641",
                  "additionalReference2": "989",
                  "shippingNotes": "Handle with care",
                  "ShipperReference": "REF123456789",
                  "transportationReference": "TRANSREF987654321"
              },
              "items": [
                  {
                      "itemId": "sku1",
                      "description": "Book",
                      "hSTariffCode": "490191",
                      "originCountryCode": "US",
                      "originStateProvince": "TX",
                      "quantity": 2,
                      "unitPrice": 10,
                      "orderNumber": "22",
                      "weightUnit": "GM",
                      "weight": 80
                  },
                  {
                      "itemId": "sku2",
                      "description": "Geometry",
                      "hSTariffCode": "490191",
                      "originCountryCode": "CA",
                      "originStateProvince": "MB",
                      "quantity": 1,
                      "unitPrice": 101,
                      "orderNumber": "23",
                      "weightUnit": "GM",
                      "weight": 432
                  }
              ]
          },
          {
              "parcelType": "PKG",
              "parcel": {
                  "length": 10,
                  "height": 10,
                  "width": 10,
                  "dimUnit": "CM",
                  "weightUnit": "GM",
                  "weight": 1500
              },
              "parcelTrackingNumber": "UPS2202642019578998P1",
              "parcelRate": {
                  "deliveryCommitment": {
                      "estimatedDeliveryDateTime": "2026-05-01 10:30:00",
                      "guarantee": "FULL",
                      "maxEstimatedNumberOfDays": "1",
                      "minEstimatedNumberOfDays": "1"
                  },
                  "isHazmat": false
              },
              "document": {
                  "contentType": "URL",
                  "contents": "https://prv-labels.gcs.pitneycloud.com/2e44c3496d784501bd23a82bc35f2350-1-0.pdf",
                  "fileFormat": "PDF",
                  "size": "DOC_4X6",
                  "type": "SHIPPING_LABEL"
              },
              "references": {
                  "reference1": "123456",
                  "reference2": "SendTech",
                  "reference3": "98437",
                  "reference4": "UPS Shipping",
                  "poNumber": "R2W 2H2",
                  "department": "Name department",
                  "additionalReference1": "612987641",
                  "additionalReference2": "989",
                  "shippingNotes": "Handle with care",
                  "ShipperReference": "REF123456789",
                  "transportationReference": "TRANSREF987654321"
              },
              "items": [
                  {
                      "itemId": "sku3",
                      "description": "Jeans",
                      "hSTariffCode": "490191",
                      "originCountryCode": "US",
                      "originStateProvince": "NY",
                      "quantity": 2,
                      "unitPrice": 40,
                      "orderNumber": "22",
                      "weightUnit": "GM",
                      "weight": 150
                  },
                  {
                      "itemId": "sku4",
                      "description": "Shoes",
                      "hSTariffCode": "490191",
                      "originCountryCode": "CA",
                      "originStateProvince": "ON",
                      "quantity": 2,
                      "unitPrice": 50,
                      "orderNumber": "23",
                      "weightUnit": "GM",
                      "weight": 100
                  }
              ]
          }
      ],
      "fromAddress": {
          "addressLine1": "638 Manitoba Ave1",
          "addressLine2": "638 Manitoba Ave2",
          "addressLine3": "638 Manitoba Ave3",
          "cityTown": "Winnipeg",
          "company": "PB & Company",
          "countryCode": "CA",
          "name": "Paul Wright",
          "phone": "203-555-1213",
          "postalCode": "R2W2H2",
          "residential": false,
          "stateProvince": "MB"
      },
      "toAddress": {
          "addressLine1": "947 Hammarskjold Dr1",
          "addressLine2": "947 Hammarskjold Dr2",
          "addressLine3": "947 Hammarskjold Dr3",
          "cityTown": "Burnaby",
          "company": "QA & Company",
          "countryCode": "CA",
          "name": "Paul Wright",
          "phone": "604-320-7572",
          "postalCode": "V5B3C9",
          "residential": false,
          "stateProvince": "BC"
      },
      "altReturnAddress": {
          "addressLine1": "2976 Sherbrooke Ouest1",
          "addressLine2": "2976 Sherbrooke Ouest2",
          "addressLine3": "2976 Sherbrooke Ouest3",
          "cityTown": "Montreal",
          "company": "ABC Company",
          "countryCode": "CA",
          "email": "rs.canid@gmail.com",
          "name": "Rufous Sirius Canid",
          "phone": "323 555-1212",
          "postalCode": "H4A1H3",
          "residential": false,
          "stateProvince": "QC"
      },
      "shipmentOptions": {
          "bypassAddressValidation": "toAddress",
          "billingWeight": "144.0"
      },
      "customs": {
          "customsInfo": {
              "EELPFC": "NOEEI 30.2D2",
              "certificateNumber": "987",
              "comments": "Test comment",
              "currencyCode": "USD",
              "customsDeclaredValue": 0,
              "fromCustomsReference": "EFEFE4554545",
              "importerCustomsReference": "987654",
              "insuredAmount": 0,
              "invoiceNumber": "001189223",
              "licenseNumber": "456ABC123",
              "reasonForExport": "DOCUMENTS",
              "sdrValue": 23.32,
              "termsOfSale": "DDP"
          }
      },
      "soldToAddress": {
          "addressLine1": "47 W 13th St",
          "cityTown": "New York",
          "company": "ABC Company",
          "countryCode": "US",
          "email": "soldTo@email.com",
          "name": "soldToAddress Name",
          "phone": "323 555-1212",
          "postalCode": "10011",
          "residential": false,
          "stateProvince": "NY"
      },
      "carrierPayments": [
          {
              "accountNumber": "4YE336",
              "countryCode": "CA",
              "party": "BILL_SENDER",
              "postalCode": "R2W2H2",
              "typeOfCharge": "TRANSPORTATION_CHARGES"
          },
          {
              "accountNumber": "4YE336",
              "countryCode": "CA",
              "party": "BILL_SENDER",
              "postalCode": "R2W2H2",
              "typeOfCharge": "DUTIES_AND_TAXES"
          }
      ],
      "additionalAddresses": [
          {
              "address": {
                  "addressLine1": "2270 US HIGHWAY 130",
                  "cityTown": "DAYTON",
                  "company": "PB&Cmpany/Co.",
                  "countryCode": "US",
                  "name": "Warehouse Manager",
                  "phone": "732-443-1007",
                  "postalCode": "08810-1411",
                  "residential": false,
                  "stateProvince": "NJ"
              },
              "addressType": "THIRD_PARTY"
          }
      ]
}
```

## Key behavior and rules

- A request must use only one parcel structure. Do not include both parcel and parcels in the same request.
- The parcels array can be used for both single-parcel and multi-parcel shipments. There is no restriction on using it only for multiple parcels.
- Shipment-level specialServices continue to work as before and apply to the entire shipment. In addition, parcel-level specialServices can be defined within each parcel item when using the parcels structure.
- All other fields in the Create Shipment request remain unchanged and behave consistently across both structures.